1. If you store valuables in a bank safe deposit box, you'll want to make sure you keep the keys to it in a safe place. Important papers related to investments, retirement plans, bank accounts.
2. Yes, you can lease a Chase safety deposit boxes for an annual fee. You will need to have a Chase bank account (like a checking) or be partnered with someone who does and the fee for the safety deposit box will likely be taken out of that account. If you need to search for Chase bank locations near you can do that here.

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2. Safe Deposit Box Chase Rates
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4. Chase Safe Deposit Box Customer Service

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We’re here to help

COVID-19 Update

• Overview
• If you need help
• Bank from anywhere
• Bank safely

If you need help with:

• Schedule a meeting: Get help when you need it. Talk to a Chase banker virtually or in person by scheduling at chase.com/meeting.
  
• Update your personal details: Make sure we can stay in touch with you.
• Access your accounts: See transactions, balances and important details like account and routing numbers.
• Deposit checks: Snap a picture of it using Chase QuickDeposit℠ on the Chase Mobile app.
• Pay bills and people: Use the Chase Mobile app and chase.com to pay your bills and track payments. You also can send and receive money from virtually anyone you know and trust with Chase QuickPay^® with Zelle^®.
• Transfer money: Move money between your accounts.

We’ll help you understand your options. We recommend you start with your travel provider because many airlines and hotels are being flexible. If your trip has been cancelled and your travel provider hasn't correctly applied their change/cancellation policy, you can submit a billing dispute online.

See our tips and FAQs

We have resources to help you run your business, including information about PPP Loans and Forgiveness.

If you're worried about making your payments, we may have options for you:

• For credit cards
• For mortgages and home equity lines of credit
• For car loans and leases

For credit and debit card disputes, submit a billing dispute online.

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Stay connected to your accounts with the Chase Mobile^® app and chase.com

Chase Mobile^® Banking

Learn more

Enroll in online banking

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Safe Deposit Box Chase Rates

Bank Safe. Stay Safe.

To find open branches, updated hours, nearby ATMs and for details on how to access your safe deposit box, go to the Chase Mobile app or chase.com/branch

If you need help with your accounts, schedule a meeting with a Chase banker at chase.com/meeting or go to chase.com/CustomerService.

What we're doing in our branches:

• Installed plexiglass dividers to support your everyday banking needs
• Requiring employees to wear face coverings
• Cleaning our branches with EPA-approved disinfectants—including drive-thrus and high-touch surfaces like ATM screens and keypads
• Providing hand sanitizer for you to use

We’re following CDC guidance and asking customers who plan to come into our branches to please:

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• Stay home if you're feeling sick or you've been in close contact with someone with COVID-19 in the last 14 days
  
• Wear masks, consistent with local guidance
• Maintain a minimum distance of at least 6 feet from others

Chase Safe Deposit Box Customer Service

To protect yourself from scams, please know that we won’t ask for confidential information—such as your name, password, PIN or other account information—if we reach out to you. See the Federal Trade Commission’s advice.

To guard against phishing, don’t open links in emails or texts unless you’re sure that it’s authentic. And never provide your usernames or passwords outside of the normal secure sites and apps you use, like the Chase Mobile app and chase.com.

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